Last updated: January 8, 2026

This Privacy Policy explains how Signature Bikes Inc. (“Signature,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase from signature.bike (the “Site”).

By using our Site, you agree to the collection and use of information as outlined below.

Information We Collect
When you visit or make a purchase from the Site, we collect certain information to operate our business and provide our services, including:

• Contact information such as your name, email address, billing address, and shipping address
• Order and transaction information including products purchased, payment confirmations, returns, and exchanges
• Payment information, which is processed securely by trusted third-party payment providers (we do not store credit card details)
• Account or communication information if you contact us for support
• Technical and usage data such as IP address, browser type, device information, and interactions with the Site

We also use cookies and similar technologies to enable site functionality, analyze performance, and improve your experience. You may manage cookie preferences through your browser settings.

How We Use Your Information
We use your personal information to:

• Process payments and fulfill orders
• Ship products and manage returns or exchanges
• Communicate with you regarding orders, support requests, or account matters
• Improve and optimize our website and services
• Send marketing communications if you have opted in (you may unsubscribe at any time)
• Detect and prevent fraud or misuse
• Comply with legal and regulatory obligations

Sharing Your Information
We do not sell your personal information. We share information only as necessary with trusted third parties, including:

• Shopify, which powers our online store and provides ecommerce infrastructure
• Payment processors to securely complete transactions
• Shipping and fulfillment partners to deliver your orders
• Marketing and analytics providers to improve our communications and website performance

These partners are permitted to use your information only to perform services on our behalf and are required to protect it.

Shopify & Third-Party Services
Our store is hosted on Shopify. Information you submit through the Site may be processed by Shopify and service providers located in countries outside your own. Shopify processes personal information in accordance with its own privacy practices. To learn more, you can review the Shopify Consumer Privacy Policy at: https://privacy.shopify.com

Your Rights & Choices
Depending on where you live, including under GDPR and CCPA, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications
• Request a copy of your data or object to certain processing

To exercise any of these rights, contact us. We may need to verify your identity before processing your request.

Data Security & Retention
We use industry-standard security measures to protect your information. While no system is completely secure, we take reasonable steps to safeguard your data. We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce our policies.

Children’s Privacy
Our Site is not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us.