Welcome. Let's Talk Privacy.

We know privacy policies aren't as exciting as unboxing new gear, but they're important—so we promise to keep this simple, straightforward, and (hopefully) painless. At Signature, we take your privacy seriously. We collect just enough info to improve our site, get you your order quickly and send you the occasional updates about new products that we are proud to share with you.

This policy follows the rules of the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR)—so whether you're in the U.S., Europe, or somewhere in between, your data is protected. If you ever have questions, just hit us up at info@signature.bike.

1. What Information We Collect

We collect some details when you use our site, but only because we need them to:

• Get your order to you
• Improve our website
• Send you updates (like shipping confirmations or new product launches)

Here's what we collect:

• Your Name & Contact Info – So we can send your order
• Shipping & Billing Details – So your gear arrives at the right place
• Payment Info – We process payments securely, but we don't store your credit card details
• Browsing Data & Cookies – To make the site work better (you can opt out if you prefer)

2. Your Rights

Under CCPA and GDPR, you have rights over your data:

• Know What We Collect – Just ask, and we'll tell you what info we have
• Request Deletion – Want us to erase your info? No problem (unless we legally need to keep it)
• Opt-Out of Marketing – You control whether you get our emails

To exercise any of these rights, email us at info@signature.bike, and we'll handle it ASAP.

3. Who We Share Your Info With

We don't sell your data. Ever. But we do share it with:

• Payment Processors – To securely complete your order
• Shipping Providers – To ensure your order arrives
• Marketing & Analytics Services – To improve our site (and only show you relevant content)

These partners are required to keep your info safe, just like we do.

4. Cookies

We use cookies to make the site work better—like remembering what's in your cart. You can disable cookies in your browser, but some features may not work properly.

5. Keeping Your Info Safe

We use encryption, secure payment processing, and other fancy tech to keep your info safe.

6. Updates to This Policy

We might update this policy now and then. If we do, we'll post the changes here, so check back occasionally (or don't, we'll let you know if it's important).

7. Need to Reach Us?

If you have questions, concerns, or just want to say hi, email us at info@signature.bike. We're happy to help!

Welcome to Signature Bike — Where We Keep It Simple

By using our site, you agree to these terms. We promise they're fair, reasonable, and not full of legal jargon. If you don't agree, that's cool—just don't use the site.

1. Ordering from Us

• You must be at least 18 years old (or have your guardian's permission)
• Make sure your shipping details are correct—we can't be held responsible if your order ends up on the wrong porch
• We reserve the right to cancel orders if something looks sketchy

2. Shipping & Delivery

• We do our best to ship orders quickly, but we're not responsible for carrier delays
• If your package gets lost, let us know—we'll help track it down or find a solution
• International customers: Be aware of customs fees and duties, as they're your responsibility

3. Returns & Refunds

• Changed your mind? You can return unused items within 30 days for a refund
• Received a damaged or defective item? We'll make it right—just let us know ASAP
• Some items (like custom orders) might not be refundable—check the product page before buying

4. Using Our Site Responsibly

• Don't hack, exploit, or mess with our site
• Don't use our products for anything illegal
• All content on this site (logos, images, product descriptions) belongs to us—don't steal it

5. Liability Stuff

• We work hard to provide great products, but we're not liable if you use them in non-approved ways
• If something on the site glitches, we're not responsible for any resulting inconvenience or financial loss

6. Privacy & Data Protection

• We respect your data and follow the CCPA and GDPR (see our Privacy Policy above)
• We won't sell your info, ever
• You have control over your data and can request changes anytime

7. Changes to These Terms

We might update these terms now and then. If we do, we'll post the changes here. If it's major, we'll let you know.

8. Questions? Contact Us!

Need help? Just shoot us an email at info@signature.bike. We're happy to assist!