TERMS & CONDITIONS

By using our site, you agree to these terms.



1. Ordering from Us

• You must be at least 18 years old (or have your guardian’s permission).

• Make sure your shipping details are correct—we can’t be held responsible if your order ends up at the wrong doorstep.

• We reserve the right to cancel orders if something doesn't look right.



2. Shipping & Delivery

• We do our best to ship orders quickly, but we’re not responsible for carrier delays.

• If your package gets lost, let us know—we’ll help track it down or find a solution.

• International customers: Be aware of brokerage, duties and taxes, as they’re your responsibility.



3. Returns & Refunds

• You can return unused items within 30 days from purchase for a refund.

• Received a damaged or defective item? We’ll make it right—just let us know ASAP.

• Some items might not be refundable—check the product page before buying.



4. Using Our Site Responsibly

• Don’t hack, exploit, or mess with our site.

• Don’t use our products for anything illegal.

• All content on this site (logos, images, product descriptions) belongs to us.



5. Liability

• We work hard to provide great products, but we’re not liable if you use them improperly.

• If something on the site glitches, we’re not responsible for any resulting inconvenience or financial loss.



6. Privacy & Data Protection

• We respect your data and follow the CCPA and GDPR (see our Privacy Policy).

• We will never sell your info.

• You have control over your data and can request changes anytime.



7. Changes to These Terms

• We might update these terms now and then. If we do, we’ll post the changes here.



That’s it—no fine print or confusing legal wording. Just a straightforward privacy policy and terms of use for discerning people who like to ride bikes. Thanks for supporting our vision of what mountain biking should look and feel like. We are honoured you are here.